1. Introduction

The MusicBingo.events Website ("we," "our," or "us") is owned and operated by Adam Howard T/A The My Group, as an authorised partner for Music Bingo, MusicBingo.events, MyMusicBingo.co.uk, and Music-Bingo.co.uk.

2. Business and Operating Partners

• Website Ownership: This site was developed by Adam Howard T/A The My Group.
• Devon Operations: Music Bingo in Devon is operated by The DJS Group.
• Cornwall Operations: Music Bingo in Cornwall is operated by My Event Group.
• UK and International Operations: Music Bingo and our delivery partners are nationally and globally co-ordinated by My Event Group.

3. Information We Collect

• Personal Information: When you make an event enquiry/booking, a table booking, purchase event tickets, or buy merchandise, we collect necessary information such as your name, address, telephone number, email address, venue information, and order details.
• Payment Information: We process payment details when you purchase tickets or merchandise, but we do not store payment card details. Payments are handled securely by third-party payment processors.
• Technical Data: When you visit our website, we collect technical data such as your IP address, operating system, browser type, screen size, and page views during your session to improve website performance and track errors.

4. Use of Cookies

Our website does not use tracking cookies. We believe cookies are for eating. Data transmitted between your browser and our server is encrypted to ensure security.

5. How We Use Your Information

• Service Delivery: To process table bookings, event ticket sales, and merchandise purchases, and to manage event participation.
• Website Improvement: To analyse technical data and enhance user experience.
• Communication: To respond to enquiries, send booking confirmations, and notify you of event updates.
• Marketing: With your consent, to send promotional materials about upcoming events, merchandise, and special offers.

6. Legal Basis for Processing

• Performance of a Contract: To fulfil your bookings, ticket purchases, and merchandise orders.
• Legitimate Interests: To improve our services and provide necessary communications.
• Consent: For marketing communications, where you have given explicit consent.

7. Data Sharing and Disclosure

• Service Providers: We share data with trusted partners assisting in service delivery, including ticketing platforms and payment processors.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data transmitted between your browser and our server is encrypted.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

10. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing your data.
• Data Portability: Request transfer of your data to another provider.
• Objection: Object to data processing based on legitimate interests.

To exercise these rights, contact us at hello@musicbingo.events.

11. International Data Transfers

Our website is hosted in Europe, and all data resides within the European Economic Area (EEA). We do not transfer your personal data outside the EEA.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Modified" date. Please review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@musicbingo.events
Phone: 07831 401 799

15. Player Photos and Social Media

During Music Bingo events, we may take photographs and videos of participants for promotional purposes, including sharing on our social media channels, website, and marketing materials.

• Consent: By attending our events, you acknowledge that photographs and videos may be taken. If you do not wish to be included, please inform a member of staff at the event.
• Usage: Images and videos may be used to promote future events and enhance engagement on our platforms.
• Removal Requests: If you appear in any published content and would like it removed, please contact us at hello@musicbingo.events with details, and we will take appropriate action.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

Last Modified: 17 FEB 2025